WHY AND WHAT HAPPENED:
Following a customer inquiery in late 2015, Xenith began to investigate if the polycarbonate shell of certain gloss or metallic-painted helmets could unexpectedly crack. They reviewed internal test and manufacturing protocols. They also retained an independent laboratory to perform additional testing and analysis from an external point of view.
The review identified the issue as follows: a “flex” additive chemical compound, which prevents other coating components from causing embrittlement of the shell material, was not included in the paint mixture for gloss and metallic painted helmets from May 2015 through March 2016. This could result in cracking of the helmet.
Keep in mind: no injuries have been reported!
Xenith has since corrected this issue and implemented a solution so that all gloss or metallic-painted helmets manufactured since March 2016 include the “flex” additive chemical compound.
WHICH HELMETS ARE AFFECTED?
Only less than 8% of Xenith helmets are affected.
Helmets which might be affected:
Gloss-painted or metallic-painted Epic, X2 adult and X2E adult
Manufactured between May 2015 and March 2016
Injected color shells and matte painted shells are not affected.
WHAT TO DO?
- Please check your helmet by following the steps listed on: www.xenith.com/pages/recall “CHECK MY HELMET(S)”.
You simply need to fill in the serial number of the helmet (which you find on a label on the inside of the helmet together with the manufacturing date) and it will show you immediately if your helmet is included in the recall.
- Please return affected helmets to your dealer or to us (without facemask) and you will get a replacement at no cost.
Helmets need to be returned to us because we have to send them to Xenith USA.
Please also visit the XENITH webpage for further details: www.xenith.com